Chapter 7 - Service, Warranty and Tech Support

MTASR3-200

Limited Warranty

Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or

workmanship for a period of two years from the date of purchase, or if proof of purchase is not

provided, two years from date of shipment.

MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

HEREBY DISCLAIMED.

This warranty does not apply to any products which have been damaged by lightning storms, water,

or power surges or which have been neglected, altered, abused, used for a purpose other than the

one for which they were manufactured, repaired by the customer or any party without MTS’s written

authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement

of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance

of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory

transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO

CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE

PRODUCTS.

Repair Procedures for U.S. and Canadian Customers

In the event that service is required, products may be shipped, freight prepaid, to our Mounds View,

Minnesota, factory:

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112

Attn: Repairs, Serial #______

A Returned Materials Authorization (RMA) is not required. Return shipping charges (surface) will be

paid by MTS to destinations in U.S. and Canada.

Please include inside the shipping box, a description of the problem, a return shipping address (must

have street address, not P.O. Box), and your telephone number. If the product is out of warranty, a

payment in advance is required. Acceptable means of payment include credit card, wire transfer or a

check in U.S. dollars drawn on a U.S. Bank.

For out of warranty repair charges, go to COMPANY/Policies/warranty/

Extended two-year overnight replacement agreements are available for selected products. Please

call MTS customer service at (888) 288-5470, or visit our web site at

/PARTNERS/Programs/overnight_replacement/ for details on rates and coverages.

Please direct your questions regarding technical matters, product configuration, verification that the

product is defective, etc., to our Technical Support department at (800) 972-2439 or e-mail

support@multitech.com.

Please direct your questions regarding repair expediting, receiving,

shipping, billing, etc., to our Repair Accounting department at (800) 328-9717 or (763) 717-5631, or

e-mail mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical

abuse, or user-caused damages are billed on a time-plus-materials basis.

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Table des matières

PARTS CATALOG

NUMERICAL INDEX

MF4140/MF4120(Parts Catalog)

Satera MF4130

Satera MF4120

Contents

FIGURE A

ASSEMBLY LOCATION DIAGRAM

FIGURE 001

ACCESSORIES

EXTERNAL COVERS, PANELS, ETC

FIGURE 100

FIGURE 101

INTERNAL COMPONENTS 1

FIGURE 102

INTERNAL COMPONENTS 2

FIGURE 103

INTERNAL COMPONENTS 3

FIGURE 104

BASE PLATE ASS'Y

FIGURE 310

PAPER PICK-UP ASS'Y

FIGURE 400

READER ASS'Y

FIGURE 810

FIXING ASS'Y

FIGURE A10

ADF ASS'Y (MF4150/4130)

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CANON INC

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Multitech MTASR3-200 Guida Utente Pagina 76

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