
3-5
If you need to inquire about the status of the
returned product, be prepared to provide the serial
number of the product sent (see Section 3.3.1).
Send ISI552PC to this address:
MULTI-TECH SYSTEMS, INC.
2205 WOODALE DRIVE
MOUNDS VIEW, MINNESOTA 55112
ATTN: SERVICE OR REPAIRS
3.4 About the Multi-Tech BBS
Multi-Tech Systems maintains a Bulletin Board Service
(BBS) for its customers. The information available via
the BBS includes: new product information, product
upgrade data, problem solving tips, and a message
service for you to leave questions for which you
would like additional information. The phone number
for the Multi-Tech BBS is (612) 785-3702 or (800)
392-2432 (U.S.A. and Canada).
The BBS can be accessed by any asynchronous
modem operating at speeds of 28,800-1200 bps
(V.34 and downward compatible) with a setting of
word length of 8 bits, 1 stop bit, and no parity.
3.4.1 How to Use the Multi-Tech BBS
To use Multi-Tech's BBS, perform the following steps.
1. Set your computer or communications program to
"8N1", and to emulate ANSI (e.g., with MultiExpress
software, press ALT-S and choose "ANSI").
2. Dial our BBS at 1-800 392-2432 (U.S.A. and
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