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Phonebook & URL Configuration TalkAnytime User Guide

132

Technical Configuration for Specific Extension Calls via IVR

Alternative Method to Access Multiple Extensions.

In this example, we used an IVR to allow access to various

extensions of the PBX. Specifically, the end-user used the TalkAnytime keypad to dial digits in response to instructions

given in the IVR’s outgoing message.

Be aware that external extensions could have been reached in another way without an IVR: the end-user could be

allowed to dial any extension on the PBX from the TalkAnytime keypad (determined by the setting Digits=Yes in the

URL). In that case, the PBX would have to be configured in a way that blocks PSTN calling by the PBX extensions to

which the TalkAnytime channels are connected. In either method, it is important to prevent unwanted access to the

PSTN and especially toll calling through the PBX.

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Multitech TA2410 Guida Utente Pagina 132