Multitech MTA128ST Manuale del Proprietario Pagina 65
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65-IWay Hopper
Troubleshooting
Chapter 5--Introduction
This chapter describes some basic problems you may run into with your
MTA128ST and how to solve them.
5.2 Troubleshooting
Your MTA128ST was thoroughly tested at the factory before it was shipped. If
you are unable to make a successful connection, or if you experience data loss
during your connection, it is possible that the MTA128ST is defective. However, it
is more likely that the source of your problem lies elsewhere. Problems you may
encounter include the following:
None of the LEDs light when the MTA128ST is on.
The MTA128ST does not respond to commands.
The MTA128ST dials but cannot make a connection.
You can place data calls but not voice calls, or vice versa.
You cannot place two simultaneous data calls.
The MTA128ST disconnects while online.
The MTA128ST cannot connect when answering.
File transfer appears slower than it should be.
Data is being lost.
There are garbage characters on the monitor.
If you experience problems, please check the following possibilities before calling
Tech Support (see Chapter 6).
None of the LEDs Light When the MTA128ST Is On
When you turn on the MTA128ST, the LED indicators on the front panel should
flash briefly as the MTA128ST runs a self-test. If the LEDs remain off, the
MTA128ST is probably not receiving power.
4 Make sure the MTA128STs power switch is on, especially if you normally turn
on the MTA128ST by turning on a power strip.
- Model MTA128ST 1
- Owner's Manual 2
- Contents 4
- Contents 5
- Contents 6
- Chapter 1--Introduction 7
- 1.2 Features 7
- 8-IWay Hopper 8
- 1.4 Technical Specifications 9
- Introduction/Description 10
- 10-IWay Hopper 10
- Chapter 2--Introduction 11
- 2.2 Safety Warnings 11
- 2.4 Connecting to Power 12
- 2.5 Configuring the MTA128ST 13
- 14-IWay Hopper 14
- Installation 14
- 2.7 LED Indicators 15
- 16-IWay Hopper 16
- 17-IWay Hopper 17
- Installation 17
- Chapter 3--Introduction 18
- 3.2 Before You Start 19
- 20-Iway Hopper 20
- Configuration Utilities 20
- Call Control Configuration 20
- 21-IWay Hopper 21
- Com Port Settings 21
- 22-Iway Hopper 22
- 23-IWay Hopper 23
- 24-Iway Hopper 24
- 25-IWay Hopper 25
- 3.4 ConfigMenu 26
- 27-IWay Hopper 27
- ConfigMenu Menus 27
- 28-Iway Hopper 28
- 3.6 AT Commands 29
- Chapter 4--Introduction 30
- 4.1.1 Entering AT Commands 30
- 31-IWay Hopper 31
- AT Commands/S-Registers 31
- Command Function Section 31
- 32-IWay Hopper 32
- 4.1.2 Command Implementation 33
- 34-IWay Hopper 34
- 35-IWay Hopper 35
- 36-IWay Hopper 36
- 37-IWay Hopper 37
- 38-IWay Hopper 38
- 39-IWay Hopper 39
- 40-IWay Hopper 40
- 41-IWay Hopper 41
- 42-IWay Hopper 42
- 43-IWay Hopper 43
- 44-IWay Hopper 44
- 45-IWay Hopper 45
- 46-IWay Hopper 46
- 47-IWay Hopper 47
- 48-IWay Hopper 48
- 49-IWay Hopper 49
- 50-IWay Hopper 50
- 4.1.5 Data Call Commands 51
- 52-IWay Hopper 52
- 53-IWay Hopper 53
- 4.2 S-Registers 54
- 55-IWay Hopper 55
- 56-IWay Hopper 56
- 57-IWay Hopper 57
- 58-IWay Hopper 58
- 4.3 Result Codes 59
- 60-IWay Hopper 60
- 4.4.1 Modes of Operation 61
- 4.4.2 Making a Call 61
- 62-IWay Hopper 62
- Dialing 62
- 4.4.3 Answering a Call 63
- 4.4.4 Hanging Up 64
- Chapter 5--Introduction 65
- 5.2 Troubleshooting 65
- 66-IWay Hopper 66
- Troubleshooting 66
- 67-IWay Hopper 67
- 68-IWay Hopper 68
- 69-IWay Hopper 69
- 70-IWay Hopper 70
- Data Is Being Lost 71
- Chapter 6--Introduction 72
- 6.2 Limited Warranty 72
- 6.3 Technical Support 73
- 6.3.2 Service 73
- 6.4 The Multi-Tech BBS 74
- 75-Iway Hopper 75
- 76-IWay Hopper 76
- 6.6 About CompuServe/Internet 77
- Quick Setup Factory Profiles 78
- Quick Setup Example 78
- 79-IWay Hopper 79
- Configuration Profiles 79
- 80-IWay Hopper 80
- 81-IWay Hopper 81
- 82-IWay Hopper 82
- 83-IWay Hopper 83
- MTA128ST/Revision D PC Board 84
- MTA128NT/Revision B PC Board 84
- Product Update 100
- 107-IWay Hopper 107
- Index 108
- 109-IWay Hopper 109
- 111-IWay Hopper 111
- 113-IWay Hopper 113
- 115-IWay Hopper 115
- 117-IWay Hopper 117
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