
74-IWay Hopper
Service
If you need to inquire about the status of the returned product, be prepared to provide
the serial number of the product sent (see Section 6.3.1).
Send MTA128STs to this address:
MULTI-TECH SYSTEMS, INC.
2205 WOODALE DRIVE
MOUNDS VIEW, MINNESOTA 55112
ATTN: SERVICE OR REPAIRS
6.4 The Multi-Tech BBS
Multi-Tech maintains a bulletin board system (BBS) for its customers. Information
available from the BBS includes new product information, product upgrade data,
and problem-solving tips. There is also a message service that lets you request
additional information. The phone number for the Multi-Tech BBS is (612) 785-
3702.
The BBS can be accessed by any asynchronous modem operating at 1200 bps to
33,600 bps at a setting of 8 bits, no parity, and 1 stop bit (8-N-1).
Logging on to the Multi-Tech BBS
To log on to the Multi-Tech BBS, perform the following steps:
1. Set your communications program to 8-N-1.
2. Dial our BBS at +(612) 785-3702.
3. At the prompts, type your first name, last name, and password; then press
RETURN. If you are a first time caller, the BBS will ask if your name is
spelled correctly. If you answer yes, a questionnaire will appear. You must
complete the questionnaire to use the BBS on your first call.
4. Press RETURN until the Main Menu appears. From the Main Menu you have
access to three main areas: the Files Menu, the Message Menu, and Bulletins.
For help on menu commands, type ?.
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