Multitech W540 Guida Utente Pagina 158

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Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
Theapplicationisdesignedtooperatewithyouroperatingsystem.
Otherapplicationsruncorrectlyonyourcomputer.
Thenecessarydevicedriversareinstalled.
Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,openControlPanelandclickHardwareandSoundDeviceManager.Ifyouare
promptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.
Referto“Diagnosingproblems”onpage127andrunadiagnostictestoftheUSBconnector.
Adockingstation
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Makesurethat:
Theacpoweradapterisconnectedtothedockingstation.
Thecomputerissecurelyattachedtothedockingstation.
142UserGuide
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